Our creative engagement philosophy and approach is based upon the following principles:

Clearly defined and documented engagement objectives and measurable, realistic improvement targets.
   
Clear understanding of clients' needs and competitive position.
   
Practical and innovative solutions.
   
Primary involvement of principals and senior staff.
 
 


Supply Chain Management, Finances, Customer Relationship Management

MICROSOFT DYNAMICS NAV, DYNAMICS CRM SERVICES

ERP Sales - On-premises or Hosted

Whether you are looking to deploy your system on premise or prefer a hosted solution, we can offer you the alternatives. We can work with your I.T. personnel to configure the software to work on premises and scale to support the demands of your growing business. For those firms preferring a hosted solution, we will provide you with service level agreements (SLA’s) and structure the services agreement to address your anticipated demands throughout the organization. We will provide you with the ROI figures so you can budget accordingly and present a sound financial case to the entire management team and stockholders.

Implementation Services

Microsoft Dynamics NAV Sure Step Implementation Methodology provides a roadmap and implementation methodology to help the Project team streamline Microsoft Dynamics implementations. It includes a project management discipline, field tested best practices, plus user friendly tools to more successfully deploy, migrate, configure, and upgrade Microsoft Dynamics. Sure Step can help the team get you up and running in as little as nine days+ for a basic implementation project. Implementation phases typically cover the following:

  • Basic Implementation Projects - Implementation of basic system functionality, including processing and finance functions that help you handle basic business operations such as general ledger, sales and receivables, and purchasing and payables.
  • Medium Implementation Projects - Implementation of more advanced functionality, for example, for certain manufacturing, operations, and warehouse processes.
  • Full Implementation Projects - Implementation of more refined functionality that is highly specific to your particular needs and industry. Sure Step is Free for Microsoft Customers, providing you with appropriate set of, non-technical business process questions geared to several vertical industries.

Upgrading Services

As Microsoft continues to invest heavily in the next generation of their software and to more tightly integrate it with the Microsoft Office Suite and Windows Server platform, customers will see tremendous productivity benefits in the new user interface based on Office 2007. The professionals at WhiteStar USA can help you upgrade from your present release. After a thorough a review of your database, licenses, and customizations, we will provide you with a detailed proposal on the scope of your upgrade project.

Custom Development

When you need to deploy the solutions that support your unique business processes, we can help. Senior Business and Technical Analysts will work with you on the design and development of your project. WhiteStar USA will provide you with a programming estimate from a large team of experienced Microsoft Dynamics programmers. It will be based on the design document and be competitively priced for your approval.




E-SERVICE SOLUTIONS



Interactive Marketing 


Marketing Communications focused on competitive differentiation; Applying rich media technologies to prospect development; Securing more accurate campaign ROI; Integrating technological know-how with comprehensive in-house marketing capabilities…. WhiteStar USA can help you develop campaigns specifically targeted your company's needs. From conception through execution, from web site development, design, programming, promotion, and maintenance, to localized Internet marketing campaigns, WhiteStar USA USA can help you plan and execute exciting interactive campaigns that move products and position companies.


e-Commerce


Implement front-end design and back-end programming for everything from a fully customized interface to a virtual shopping cart. Includes online order transactions, customer service capability, and consultation on merchant requirements and required equipment. Multi-language support available. 



Employee and Customer Portals

Need to provide a web based Sales Force Automation solution to your Sales, Dealer Channel, or Service Organization? Through the use of SharePoint Services, provided as part of your Windows Server 2007 Operating System, you can give them what they need while providing superior customer service to your customers. 



Web and Video Conferencing

As a long time agent for Raindance, now part of InterCall, WhiteStar USA has been helping companies be more productive with their time and save money. For Sales presentations and meetings, for Operations and Marketing meetings, for Investor Relations calls and for Medical or Non-Profits, nothing delivers like superior audio and web-conferencing. InterCall is the largest conferencing provider in the world and WhiteStar USA can now offer you WebEx™ and Microsoft’s Live Meeting, in addition to Raindance Meeting and Seminar Editions. Polycom equipment is offered for video conferencing solutions by InterCall.

Web Site Development and Maintenance


Construct Web sites and implement all Web elements (graphics, copy, video, audio, animation, etc.) using client-side programming including HTML, XML, CSS, Flash, JavaScript, CGI, and ASP. Update and maintain Web site on the client side. Other available Web services include enhancement and optimization.

e-Marketing


Concept, design, and execute banner advertising, rich media e-mail campaigns, and interactive games. Breathing new life into an existing identity with a visual "facelift". We will work with your team to customize a solution best suited for your budget and your target market.